Effective Date: 2025-04-01
Last Updated: 2025-04-01
Welcome to Pure Wheat Grass eShop ("we", "us", or "our"). We specialize in distributing wheatgrass powder products sourced from China and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data.
When you use our website or purchase products, we may collect:
Personal Identification Data: Name, contact number, email address, and shipping address.
Payment Details: Credit/debit card or e-wallet information (processed by third-party payment gateways; we do not store your payment passwords or full card numbers).
Technical Data: IP address, browser type, device information (collected automatically via cookies to optimize website performance).
Your data is used for the following purposes:
Processing orders, arranging deliveries, and providing customer support.
Sending order updates and shipping notifications via email/SMS.
Sharing promotional offers or health-related content (with your consent; you may unsubscribe anytime).
Improving website functionality and analyzing user behavior to enhance services.
Essential Partners: Logistics providers (for delivery), payment gateways (for transaction processing), and Chinese suppliers (only order numbers and necessary details for fulfillment).
Legal Compliance: Disclosure to government authorities if required by law.
Cross-Border Transfers: Data may be shared with suppliers in China, ensuring they adhere to data protection standards.
Under Malaysian law, you have the right to:
Access & Correct: Review or update your data (via account settings or by contacting us).
Withdraw Consent: Opt out of marketing communications (use the "unsubscribe" link in emails).
Delete Account: Request account deletion (transaction records may be retained for legal compliance).
We protect your data by:
Using SSL encryption for secure data transmission.
Restricting employee access to sensitive information.
Conducting regular security audits to prevent breaches.
Cookies track website preferences (e.g., language settings). You may disable cookies via browser settings, but this may affect site functionality.
Updates will be posted on our website. Significant changes will be notified via email.
For privacy-related inquiries, reach us at:
Email: [email protected]
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